Privacy Policy

1. Legal Framework

Taskly processes personal data in accordance with Regulation (EU) 2016/679 (GDPR), the Bulgarian Personal Data Protection Act, and applicable EU/Bulgarian law.

2. Data Controller

"Ю1" EOOD, Republic of Bulgaria.

Contact email: [Your support email].

3. Categories of Personal Data

• Account data: full name, email address, phone number.
• Task data: service address, booking details, task-related communication.
• Tasker profile data: profile photo, service descriptions, voluntarily provided profile information.
• Payment data: payment processing data via Stripe (Taskly does not store full card details).

4. Purposes of Processing

• Creating and managing user accounts.
• Facilitating bookings between customers and taskers.
• Processing and facilitating payments.
• Enabling communication between users.
• Handling disputes.
• Preventing fraud and abuse.
• Complying with legal/regulatory obligations.

5. Legal Bases (GDPR)

• Article 6(1)(b): performance of a contract.
• Article 6(1)(c): compliance with legal obligations.
• Article 6(1)(f): legitimate interests (e.g., fraud prevention, platform security).
• Article 6(1)(a): consent, where applicable.

6. Data Sharing

• Stripe (payment processing).
• Hosting providers.
• IT service providers.
• Professional advisors when legally required.
• Public authorities where required by law.
• Taskly does not sell personal data.

7. International Transfers

Where data is transferred outside the EEA, Taskly relies on European Commission adequacy decisions or Standard Contractual Clauses (SCCs).

8. Data Retention

• For as long as the user account remains active.
• As required by accounting and tax law.
• As necessary to resolve disputes or enforce agreements.

9. User Rights

Users may submit requests to [Your support email].

• Access personal data.
• Rectify inaccurate data.
• Request deletion ("Right to be Forgotten").
• Restrict processing.
• Object to processing.
• Data portability.
• Withdraw consent where applicable.
• Lodge a complaint with the Bulgarian Commission for Personal Data Protection.

10. Data Security

Taskly implements technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, and unauthorized disclosure.

11. Cookies

• Authentication.
• Platform functionality.
• Security.

12. Policy Updates

Taskly may update this Privacy Policy from time to time.

Continued use of the platform constitutes acceptance of updates.